Privacy Policy

Last updated: 8 March 2026

This privacy policy explains how Elite Chauffeuring (“we”, “us”) processes personal data when you use www.elitechauffeuring.co.uk, request a quote, contact us, or book an airport taxi or private transfer.

Who we are

Elite Chauffeuring is a UK airport taxi and private-hire service. Company legal name and registered address details will be confirmed in this policy once finalised. Contact: via the contact form on this website.

Data we collect

• Identity and contact details (name, email, phone)
• Journey details (pickup, destination, date/time, passengers, flight info)
• Corporate enquiry details (company name, travel needs)
• Communication content you send to us
• Technical data such as IP address and basic device information
• Payment-related data processed by our payment provider when online payment is enabled (we do not store raw card details)

Why we use your data

• To respond to quotes, bookings and enquiries
• To provide airport taxi and transfer services and customer support
• To send booking confirmations and service updates
• To manage corporate accounts and invoicing
• To improve website performance and security
• To send marketing communications only where you have consented

Legal bases

Depending on the activity, we rely on contract performance, legitimate interests (such as improving service reliability and preventing abuse), legal obligation, and consent where required (including optional marketing).

Processors and third parties

We may use trusted processors for hosting, email delivery, SMS, maps/address lookup, analytics (only with consent where required), payments and CRM tooling. These providers process data under contract and only for specified purposes.

Retention

We keep personal data only as long as needed for the purpose collected, including booking records, accounting requirements and resolving disputes. Enquiry data that does not convert to a booking is retained for a limited period unless a longer period is required.

Your rights

Under UK GDPR you may have rights to access, rectify, erase, restrict, object, and data portability, as well as the right to withdraw consent. You may also complain to the Information Commissioner’s Office (ICO).

Marketing

Marketing consent is never pre-checked. You can opt out at any time using the unsubscribe method provided or by contacting us.

Contact

For privacy requests, contact us through the website contact form.